AIIPSLLC Contract/Agreement Terms & Conditions

 

Installation & Service Agreement

 

Customer is bound by the terms and conditions of this agreement and any applicable software license agreement. Agreement prepared by Advanced Integrated IP Solutions, LLC.

 

• PRICING

(a). Prices are subject to change without notice. Prices prevailing when the Customer Purchase Order is received will apply.

(b). Advanced Integrated IP Solutions, LLC (AIIPSLLC) will furnish price and delivery quotations by mail, email, fax, or telephone.

(c). Quotes are valid for thirty (30) days, unless otherwise specified in the Expiration Date.

 

• INVOICING AND PAYMENTS

(a). All invoices to Customers and all payments to AIIPSLLC shall be in United States of America (USA) currency.

(b). Invoices will be submitted on regular intervals and Payments are to be made within 14 days of receipt of the dated billing or the use of approved credit cards is required.  AIIPSLLC reserves the right to withhold shipping and delivery of goods until checks have cleared.

(c). A $50 (fifty dollar) fee will be charged for any check resulting in insufficient funds.

(d). Finance charges at the rate of two and one-half percent (2.5%) per month shall be added at AIIPSLLC’s discretion for any invoice not paid within fourteen (14) days.

(e). A three and a half percent (3.5%) non-refundable transaction fee will be applied to all credit/debit card purchases.

(f). Refunds issues prior to the start or work shall be less any shipping/handling charges, credit card fees, restocking fees and taxes. The Buyer shall pay AIIPSLLC for costs incurred by the AIIPSLLC in connection with this Agreement up to the date of cancellation.  In such event, the Buyer shall pay an amount equal to the sum of all direct material costs (including restocking charges), all direct labor and related costs.

(g). Prices shown on invoices are subject to corrections for errors.

(h). If delivery, or any part thereof, is delayed by the customer/buyer, directly or indirectly, the date of completion by AIIPSLLC shall be regarded as the date of purchase and payment of the full value thereof shall be made by Company/Buyer within thirty (30) days.  The equipment so delayed shall be held at Company/Buyers cost and risk, including the cost of storage and insurance of the equipment and all parts thereon.  All payments made after thirty (30) days incur a late charge, in accordance with the maximum amount permitted by law.

• Bundled deal with free basic alarm installation includes:  A wireless controller (excludes cellular backup) | 2 wireless contacts | 1 additional wireless sensory (choose from wireless motion or wireless siren).

• Basic Alarm Installation INCLUDES: noninvasive set up and installation of the equipment listed in the purchased package; walk test to insure connectivity and a brief customer education on the use of the equipment and computer/phone apps. Customers are expected to download any computer and /or phone app prior to the product installation.

• Custom Alarm installation prices are billed at $95 per hours, with a 1 hour minimum. Arrangements must be made prior to the start of installation of the package products.

• Hourly Rate is $95.00/Hour/Technician for Labor/Installation of STRUCTURED CABLE ONLY, with a 2-hour minimum service fee and is billed thereafter at ½ hour increments (Includes one-way travel time to service call).

• Hourly Rate RESIDENTIAL is $95.00/Hour/Technician for Labor/Installation of Surveillance Cameras/Equipment, with a 2-hour minimum service fee and is billed thereafter at ½ hour increments (Includes one-way travel time to service call).

• Hourly Rate COMMERCIAL is $115.00/Hour/Technician for Labor/Installation of Surveillance Cameras/Equipment, with a 2-hour minimum service fee and is billed thereafter at ½ hour increments (Includes one-way travel time to service call).

• Hourly Rate is $150.00/Hour/IT Technician for IT Support/System Configuration/Network Services, $150.00 /Hour (2-hour minimum service fee) and billed thereafter at ½ hour increments (Includes one-way travel time to service call).

• NEST PRO, ARLO, RING installation is $125.00/SERVICE CALL (1-hour minimum service fee) and billed thereafter at $ 95.00/HR, BILLED IN ½ hour increments (Includes one-way travel time to service call).

• Emergency or After AIIPSLLC normal scheduled business hours Service call out is $500.00 show up charge (1 hour, includes one-way travel time to service call), then billed at $125.00/hour billed at ½ hour increments.

• No guarantees are made, either expressed or implied on All Services or Repairs provided for customer pre-owned equipment. AIIPSLLC will not be held liable and is not responsible for any customer pre-owned equipment failures during or after services.  Payment of Fees is not contingent upon successful service or repair of equipment.

• A minimum payment of  50 % of the contract cost is due at the signing of the agreement for work. The remaining balance shall be paid in FULL, within 2 weeks (14 Days) of start of work, or by the completion of work, whichever occurs first.

• No refunds will be issued with regards to INSTALLATION FEEs on Completed work.                                                                                                        

• The buyer/customer agrees and acknowledges that minor construction work is necessary for the installation of products. The buyer/customer agrees to accept modifications made to any part of their business / property as it related to the installation of equipment, wiring, affixing, mounting, placement of cameras, and other necessary equipment.

• Customer understands that installation requires said drilling holes, etc., into various parts of the premises and AIIPSLLC limits its responsibility to the patching of said holes and AIIPSLLC cannot be held responsible for providing paint or wall coverings to match those colors or coverings existing within the customer’s premises.

• AIIPSLLC intends generally to conceal wiring in the finished areas of the premises, however, there may be areas in which due to construction, decoration, or furnishings of the premises, AIIPSLLC determines, in its sole discretion that it would be impractical to conceal the wiring, and, in such cases, wire will be exposed.

• AIIPSLLC will not be held liable for any fines, fees, or other costs due to false alarms, directly or indirectly related to the installed equipment.

• A 25% restocking fee will be charged for any order changes or cancellation made 3 days after signing the contract/purchase agreement, on ordered products.

• Finance charges at the rate of two and one-half percent (2.5%) per month shall be added at AIIPSLLC’s discretion for any invoice not paid within fourteen (14) days of invoice date.

• Refunds issues prior to the start of work shall be less any shipping/handling charges, credit card fees, restocking fees, materials or supplies used and applicable taxes.

• No refunds will be issued with regards to INSTALLATION FEEs on Completed work.

• Once work begins at the project site, the terms of the contract are final, and no refunds or exchanges will be made. In extreme circumstances AIIPSLLC may agree to written changes to the contract/purchase agreement after the start of work at the project site. This is at the sole discretion of AIIPSLLC.

• The buyer/customer agrees and acknowledges that minor construction work is necessary for the installation of products. The buyer/customer agrees to accept modifications made to any part of their home/business/property as it related to the installation of equipment, wiring, affixing, mounting, placement of cameras, and other necessary equipment

• All cameras/NVR come with a manufacture warranty. AIIPSLLC does not provide additional warranty protection for these products. Any warranty issues must be addressed directly through the individual product companies. AIIPSLLC will provide manufacture information if requested.

• 30-day support is provided at no additional cost for the purchase/installation of a new Commercial Grade Complete Surveillance Camera Solution (consists of both an NVR /DVR and Cameras) which commences at the completion of the installation and is available during AIIPSLLC business hours.

• The buyer/customer agrees that additional labor charges/fees may be accessed/billed for work performed in excess of quoted estimate/invoice, even after payment has been made either in full or partial, due to complications and/or unforeseen circumstances.

• Additional fees may be required for specialized equipment. You will be billed at _______/day depending on the specific equipment needed to perform the job.

• Customer agrees and acknowledges to AIIPSLLC having future accessibility to customer system to included but not limited to system configuration, firmware updates, troubleshoot, technical support, monitoring issues

• Customer agrees to permit AIIPSLLC Business Sign to be placed/displayed on front yard (out of right of way) on their property for the complete duration period of the Installation process, to be removed only by AIIPSLLC upon installation project completion.

• Customer agrees to allow AIIPSLLC to photograph all their work / Installation for the expressed purpose to use photographs for display on WWW, including but not limited to any postings or advertisement on social media, as examples of work.  These photographs are agreed to be the sole property of AIIPSLLC, and no financial consideration will be or is being given for the use of the photographs.

• The cost projection in this quote is subject to change if unforeseen conditions or circumstances arise.

• This is not a union or prevailing wage job.

• Prices shown on invoices are subject to corrections for errors.

• Stenographic and clerical error and omissions in the invoice are subject to correction.

 

• GRANT OF SECURITY INTEREST/REMEDIES

Company/Buyer hereby grants AIIPSLLC a security interest and lien in the equipment to secure each and every payment of the purchase price of the equipment.  Additionally, if requested by AIIPSLLC, Buyer shall assist Seller in promptly executing and recording any documents, notices, or security agreements which AIPSLLC reasonably deems necessary to perfect the security interest and to publicly record its security interest.  AIIPSLLC shall release its security interest upon receipt of all required payments.  AIIPSLLC shall cooperate with Buyer in promptly executing and recording any notices or documents, which Buyer reasonably deems necessary to publicly record such release.

 

In addition to any remedies set forth in these terms and conditions of Sale, AIIPSLLC shall be entitled to any and all remedies otherwise available to it under applicable law and not precluded by the agreement between Buyer and AIIPSLLC.  Remedies available to AIIPSLLC shall be considered cumulative.  Notwithstanding any other provision in these terms and conditions of Sale or in any other written document, if payment in full is not made by Buyer for the goods sold by AIIPSLLC to Buyer, then AIIPSLLC may repossess such goods by any lawful means in the event of a breach of default by Buyer in any of its obligations hereunder.

 

• SEVERABILITY

Should it be determined by any court of competent jurisdiction that any provision of this Agreement is invalid, void, or unenforceable for any reason, such provision will be severed from this Agreement and the remaining provisions shall continue in full force and effect without being impaired or invalidated, all to the end that the manifest intention of the parties shall be effectuated.

 

• WAVIER

No failure of AIIPSLLC to insist upon strict compliance by Buyer with the terms and conditions of the acknowledgement or to exercise any right accruing from any default of Buyer shall impair AIIPSLLC’s rights in case Buyer’s default continues or in case of any subsequent default by Buyer.  Waiver by AIIPSLLC of any breach of contract shall not be construed as a waiver of any other existing or future breach.

 

• CHANGES AND CANCELLATIONS

(a). Customer has three (3) days (in writing) from the date of signing, to change or cancel any or all portions of the Equipment Agreement.

(b). Once work begins at the project site, the terms of the Equipment Agreement are final, and no refunds or exchanges will be made.

 

• TECHNICAL ADVICE

All technical advice, recommendations, and services of AIIPSLLC are intended for use by persons having the required skill and is used at their own risk.  AIIPSLLC assumes no responsibility, and Buyer hereby waives all claims against AIIPSLLC, for results obtained or damages incurred from the use of the AIIPSLLC’s advice, recommendations, and services.

 

• SITE PREPARATION

Customer/Buyer shall be responsible for preparing a site suitable for the installation and operation of the equipment.  Customer/Buyer shall at its expense provide all necessary electrical wiring, network connections, power supply to facilitate proper functionality of the equipment.  Installation charges whether AIIPSLLC or third parties are not included in the price of the equipment and shall be the sole responsibility of the Buyer. 

 

AIIPSLLC shall be responsible to install the equipment only when Customer/Buyer has properly prepared the site at Customer/Buyers sole expense.  Customer/Buyer shall be responsible for having the site fully ready to receive the equipment on the delivery date.

 

• LEGAL COMPLIANCE

AIIPSLLC warrants that in the performance of this contract it shall endeavor to comply with all applicable Federal laws and rules and regulations including the Fair Labor Standards Act of 1938, as amended, and Occupational Safety and Health Act of 1970 and the standards and regulations issued thereunder.

 

• LIMITATION OF LIABILITY

To the extent allowed for by law and excluding fraud, intentional misconduct or gross negligence, on all claims of any kind, whether based on contract, indemnity, warranty, tort, strict liability or otherwise, for all losses or damages arising out of, connect with, or resulting from this agreement, or the Terms and Conditions hereof, or from the performance or breach thereof, neither party will be liable to the other for a) direct damages in excess of 0% of the value of this agreement OR b) any indirect, incidental, special, exemplary or consequential damages, losses, costs or expenses of any kind, however caused, on any theory of liability and whether based in contract or tort, including loss profits or revenues, loss of goodwill, loss of data or use of the equipment or other property.

 

• INSURANCE

AIIPSLLC shall maintain $1 Million in General Liability insurance to cover personal and property injuries that may arise in connection with performance of this Agreement and shall maintain the required Workers’ Compensation Insurance covering the AIIPSLLC’s employees/sub-contractors.

 

• WARRANTY

(a). The warranty on equipment and components not manufactured by AIIPSLLC is limited to the warranty provided by the original manufacturer of said equipment or components to the extent, and only to the extent, that such original manufacturer actually honors such warranty.

 

All warranties hereunder and expressly limited to the repair and replacement of defective items as set forth herein, and in no EVENT, shall AIIPS be liable for special, INCIDENTAL, or consequential damages by reason of any breach of warranty or defect in material or workmanship. AIIPS shall not be responsible for repair or replacement of items which have been subject to neglect, ACCIDENT, or improper use, or which have been altered by other than authorized AIIPS personnel.

 

• SOFTWARE: Equipment sold includes the appropriately licensed software normally provided therewith by the Manufacturer. Software shall remain the property of the licensor. The terms and conditions of any software license agreement covering the software are incorporated herein by reference and supersede anything to the contrary herein, and Customer agrees to be bound by such terms and conditions, particularly those limiting the use and transfer of the software. Except as otherwise permitted therein, Customer shall use the software only with the Equipment and shall not copy, remove, sublicense, rent, transfer, assign, sell, alter, modify, or encumber the software without licensor’s prior written consent. Software is warranted only to the extent provided for directly by the licensor. AIIPSLLC makes no warranty as to the performance of any software. Customer shall be fully responsible for, and shall indemnify, hold harmless, and, if so requested by AIIPSLLC, defend AIIPSLLC from and against, all matters whatsoever arising out of or in connection with or relating to vendor-supplied software, including, without limitation, the ownership, copyrights, licensing, licensing terms, licensed quantities, warranties, functionality, fitness for use, operation, installation, and de-installation thereof.

 

• OBJECTIONS TO AGREEMENT

If Customer objects to any terms and conditions in this Agreement, Customer shall notify AIIPSLLC in writing of Customer’s specific objections within twenty-four (24) hours after receipt of this Agreement. Any such objections shall not be binding upon AIIPSLLC unless received by AIIPSLLC within such period and AIIPSLLC agrees in writing to such amendments to the Agreement. The parties understand and agree that AIIPSLLC has the right to reject Customer’s objections to this Agreement and/or the Equipment, and AIIPSLLC, at its election may terminate this Agreement. If such termination occurs, Customer shall immediately return the Equipment in good operation condition by prepared insured shipment to the specified AIIPSLLC location and shall pay any amounts due there to AIIPSLLC.

 

• INDEMNIFICATION OF AIIPSLLC:

Customer shall indemnify, hold harmless, and if so, requested by AIIPSLLC, defend AIIPSLLC against all claims directly or indirectly arising out of or in connection with the Equipment, its use or this Agreement. Claims refer to all losses, liabilities, damages, penalties, expenses (including legal fees and costs), claims, action, and suits, whether in contract or tort, whether caused by AIIPSLLC negligence or otherwise, and includes, but is not limited to, matter regarding:

(a). The selection, manufacture, purchase, acceptance, rejection, ownership, deliver, lease, possession, maintenance, use, condition, return or operation of the Equipment;

(b). Any latent defects or other defects in any Equipment or software, whether or not discoverable by AIIPSLLC or by Customer;

(c). Any patent, trademark, or copyright infringement; and

(d). The condition of any Equipment arising or existing during Customer’s use.

 

• WAIVER OF JURY TRIAL: Customer and AIIPSLLC hereby waive the right to a trial by jury in any court and in any action or proceeding as to all matters and things arising out of or relating, directly or indirectly, to this agreement and the relations between the parties hereunder.

 

• FORCE MAJEURE

(a). Neither Buyer nor AIIPSLLC shall be liable for damages, including liquidated damages, if any, for delays in delivery or failure to perform, except for payment of the purchase price, due to causes beyond the control and without the fault or negligence of the party claiming Force Majeure. Such causes include but are not limited to, acts of God, acts of war or terrorism, acts of the Federal, State, or local government, fires, floods, epidemics, quarantine restrictions, strikes, disturbances, or embargoes.

 

• TAXES: No offsets: Customer agrees to pay all charges, fees, impositions, and taxes, including but not limited to sale, use, personal property, withholding and value added taxes imposed by any taxing authority on the Equipment or its purchase, ownership, or use hereunder. All customer payments payable hereunder shall be paid without any deduction, offset or reduction.

 

• ASSIGNMENT

AIIPSLLC may subcontract or assign any or all of its obligations under this Agreement in its discretion.It is understood, however, that AIIPSLLC remains responsible for compliance with its obligations under this Agreement.

 

• OTHER PROVISIONS:

(a). Jurisdiction and venue: This agreement shall be governed by and construed in accordance with the laws of the State of OHIO, without regard to conflicts of laws.  The parties understand and agree that the place of this agreement, including the place of its formation and its performance is the Count of Licking, State of Ohio, and shall be enforced according to the laws for the State of Ohio.  Any action in regard hereto or arising out of the terms and conditions hereof shall be instituted and litigated in the Courts of the County of Licking, State of Ohio and in no other.  In accordance herewith, the parties hereto submit to the jurisdiction and venue of the Courts of the County of Licking, State of Ohio.  The non-prevailing party must pay the court costs and reasonable attorney’s fees of the prevailing party.

 

(b). Standing: Customer represents and warrants that, unless it is an individual, Custody is duly organized, validly existing and in good stating, and that Customer has the power and authority to enter into this Agreement.

(c). Authorization to obtain information: Customer hereby authorizes AIIPSLLC to obtain credit bureau reports and make such other credit inquires as AIIPSLLC deems necessary. Customer shall provide AIIPSLLC with such corporate resolutions, opinions of v counsel, financial statements, executed software sublicense agreements, and other documents (including UCC Financing Statements and other document for filing and recording) as AIIPSLLC shall request from time to time.

(d). Joint and Several Liability: If more than one Customer is named in this Agreement, the liability of each shall be joined and several.

(e). Commercial purpose: Customer represents and warrants that Equipment is being purchased hereunder, as applicable, for business or commercial purposes and not for personal, family or household purposes.

 

     21. ENFORCEABILITY:

 If any provision of this Agreement is held to be invalid or unenforceable in the jurisdiction in which this Agreement is being performed, then the meaning of such provision shall be construed as to render it enforceable, to the extent feasible; and if no feasible interpretation would reform such provision, it shall be severed from this Agreement, and the remainder shall remain in full force and effect. However, if such provision is an essential element of this Agreement, AIIPSLLC and Customer shall promptly negotiate a replacement thereof. If AIIPSLLC and Customer are unable to agree upon a replacement term within thirty (30) days of a legal interpretation that such term is invalid or unenforceable, either AIIPSLLC or Customer may terminate this Agreement upon ten (10) days prior written notice in which case Customer shall return the Equipment and pay all amounts as provided herein.

 

      22. ENTIRE AGREEMENT:

With the exception of such terms outlined in the Sales Contract, the terms hereof set forth the entire agreement between AIIPSLLC and Customer with respect to equipment and shall not be amended except in writing and signed by both parties.